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L’Oréal and Digital Coaching Experience EEC | Growing people and business

Loreal

«Development works better when we put the person themselves in charge»

Javier Ibáñez
People Development & Learning Manager L'Oréal Spain and Portugal

At L’Oréal Spain and Portugal, we start from a simple conviction: if people grow, the business grows too. That’s why we don’t wait for their talent to be ready for a new challenge. We give them the space, tools, and confidence to develop as they advance, and we understand that investment not as a cost but as a bet on the future. Coaching plays a central role in that commitment. It comes at the moments that matter: a transition, a new leadership role, a difficult decision, or the need to take a fresh perspective. Our goal is not to change anyone’s essence, but to unlock their full potential.

With DCX, the solution from Escuela Europea de Coaching, the company has taken a step further: democratizing coaching, which no longer remains a resource reserved for a few and reaches the entire organization without losing warmth or rigor. The people who go through the process enter with the expectation of answers and leave with something more valuable: another way of looking at their challenges. They become more courageous, better handle uncomfortable conversations, and ask the difficult questions that lead to good answers. The result is a change that is noticeable in how they think and, above all, in how they act.

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