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Privacy Policy

This Privacy Policy shall apply to the company's web users. ESCUELA EUROPEA DE COACHING (hereinafter "EEC") in relation to the processing of personal data provided through the channels provided.

 

1. DATA CONTROLLERS

1.1. Who are the data controllers?

  • Owner: Escuela Europea de Coaching, S.L.,
  • VAT REGISTRATION NUMBER: B-83755017
  • Registered office: C/ José Abascal nº32. 1º izda
  • E-mail: info@escuelacoaching.com
  • Data Protection Officer: protecciondedatos@escuelacoaching.com

 

 

2. DATA TO BE PROCESSED

The personal data processed will be those collected and provided by users and customers through the contact channels available on the Website, such as, for example, the contact form. Your name, e-mail address and telephone number, as well as other personal data, will be processed by EEC in a confidential manner, adopting appropriate security measures in accordance with current data protection regulations.

In addition, by browsing this website and through the use of cookies, EEC collects user data in order to improve your browsing experience and effectively manage the portal.

 

 

3. PURPOSES AND LEGITIMACY OF THE PROCESSING

EEC will process your personal data for the purposes set out below:

 

  • To deal with requests for information and queries made by the interested parties themselves through the forms provided and the e-mail address given on the website. This processing is legitimised by the consent given by the interested party by means of their submission.

 

  • To process orders, invoice and ship the products purchased by the customer through the online shop, legitimised by the necessary execution of the contract between the parties.

 

  • To send informative news by subscribing to the newsletter and sending the monthly newsletter, on the basis of the consent shown by web users when subscribing to these services.

 

  • To process and manage the registration of interested parties to the webinars organised by EEC, based on the consent shown by users to participate in the webinars.

 

  • Manage the publication of comments made by interested parties on the EEC news blog. The above, based on the consent shown by web users.

 

  • To keep you informed about products and services similar to those contracted; on the basis of the existing relationship and EEC's legitimate interest in maintaining it. The interested party may object to this at any time.

 

  • To enable the effective functioning of the website through the cookies installed, based on the legitimate interest of the company and on the consent of the user shown by accepting them.

 

Users of our website are informed of the need to provide all mandatory data in order to comply with the purposes indicated above. These fields are identified by an asterisk (*).

Failure to provide such data may make it impossible for EEC to fulfil the above purposes.

 

 

4. DATA RETENTION

The personal data provided by users will be kept for the time necessary to effectively comply with the above-mentioned purposes.

In particular, EEC shall keep the personal data submitted by users for as long as they are necessary to deal with enquiries and the users have not withdrawn their consent or exercised their rights. Likewise, customer data shall be kept for the duration of the relationship and, upon its termination, for the legal periods provided for in which the parties may be held liable.

For more information about the retention periods for information relating to browsing data and cookies, you can visit our Cookie Policy.

 

 

5. RECIPIENTS AND INTERNATIONAL TRANSFERS OF DATA

Your data will only be communicated to the extent that such communication is necessary or obligatory in accordance with the legislation in force.

No international data transfers are planned, although the information collected by third-party cookies may be subject to this type of operation. More information about these transfers can be found in our Cookie Policy.

In the event that an international transfer of data becomes necessary, EEC undertakes to comply with the necessary technical and organisational measures, without prejudice to the obligations deriving from current data protection regulations.

 

 

6. RIGHTS OF INTERESTED PARTIES

At any time, users may exercise the following rights recognised by current data protection regulations:

 

  • Right of Access: allows the user to know what information is held, where it has been obtained from, to whom it has been provided and for what purposes it has been processed.

 

  • Right of rectification: allows the user to rectify any erroneous or outdated data.

 

  • Right of erasure: allows the user to request that their data no longer be processed.

 

  • Right of Limitation: allows the user to restrict the processing of his or her data, but in such a way that they are kept for some later purpose (a legal claim, for example).

 

  • Right of portability: allows the user to obtain a copy of his or her data in electronic form and, in certain circumstances, to request that it be communicated to another service provider.

 

  • Right of Opposition: allows the user to oppose the legitimate interest of EEC to request the cessation of the processing of their data.

 

  • Right to Withdraw Consent, at any time, with respect to the processing of your personal data, without affecting the lawfulness of the processing.

 

You may exercise these rights by sending an e-mail to protecciondedatos@escuelacoaching.com, indicating which right you wish to exercise. If necessary, the interested parties will be asked to provide proof of their identity.

Finally, we inform you that you may contact the Data Protection Delegate via the aforementioned e-mail address, as well as file a complaint with the Spanish Data Protection Agency, via its website.

 

 

7. SECURITY MEASURES

As part of its commitment to the security and protection of personal data, EEC has adopted the necessary technical and organisational measures to guarantee an adequate level of security. As part of our proactive responsibility, EEC has obtained ISO 27001 certification, which ensures the implementation of an Information Security Management System (ISMS) in accordance with the highest international standards. Furthermore, we have implemented additional technical measures to prevent the loss, alteration, processing or unauthorised access to our users' data.

 

 

8. MODIFICATION OF THE PRIVACY POLICY

EEC reserves the right to modify this Privacy Policy, always in accordance with the terms permitted by current Spanish legislation and with the corresponding notification to users, by means of publication on this website or by any other means of communication or dissemination deemed appropriate.