Karla Jacinto : EEC Alumni Protagonist : May 2025

"I come from a technical background, and with the coaching I understood much better how we work and relate to each other".

Mentoring for the coach | Team Coaching Programme

Meet Karla Jacinto, coach for almost 10 years. Brazilian by birth and after living in Madrid for 7 years, she connects for the interview from Luxembourg, where she currently lives. Discover her vision of coaching and her favourite tools when working as a coach in this written summary or in the full interview, in podcast, in which we also delve into the CNV, the value of action in the coaching process and the usefulness of the coach's gaze with adolescents.

What links you to coaching?
I discovered coaching as a result of an expatriation for my husband's job. By leaving my own job, I had a space for reflection, a gift we don't always have. I discovered coaching and it was love at first sight.

Did you start working directly as a coach?
Not quite. I started to study and work with coaching, but I had to take a break for health reasons. Then, when we moved to Luxembourg, I took it up again and that's when I took it seriously as a profession. I got certified, worked with coaching platforms, and from there I started formally.

What links you to the European School of Coaching?
A friend of mine told me about the school. I already had my ACC with ICF and was preparing for the PCC. As we have a lot of language issues in Luxembourg and my Spanish is more natural than French, the EEC seemed perfect for me. I started with the preparation for the PCC and then I did the Team Coaching. I loved it.

What do you know today through coaching that you didn't know when you started 10 years ago?
Coaching opened the doors to human development for me. I come from a technical background and entering this world allowed me to better understand the human being, how we function and how we relate to each other.

What is coaching for you on a personal level?
I consider myself a better person. I manage my emotions better, my relationships, I am a better mother. It has helped me a lot. My children already know: when I start, they tell me "mum, don't give me coaching". But it helps me a lot, especially to be a more active listener.

What do you enjoy most about being a coach?
The impact. Seeing how a small change can change everything. That someone realises that they can achieve results by being who they are, without disguising themselves, I love it. I am passionate about working with values.

Do you have a favourite tool as a coach?
It depends on each process. But I have a "favourite trio"...