Delly de la Cruz | EEC Alumni of the Month | October 2025

Who are you and how did you come to coaching?

I describe myself as a very positive, empowered, committed and passionate about what I do. When I set a goal, I go for it. I am determined, sometimes even risk-taker, with a lot of energy and a lot of things I want to do.

In 2023 I am invited to migrate from Tabasco to Mérida for a new position within the institution where I work. Soon after, I was enrolled in the coaching certification. I had already been in charge of a collective, I had to be more in front of my managers, accompany them, make decisions... and coaching seemed to me to be a great tool for that.

What has changed in the way you work since you became a coach?

In the past, I was not so prepared when I went to meetings with managers. If I had to negotiate, suggest promotions or resolve conflicts, I was more intuitive. Now I prepare the information, I go with data, I am clear about what I am looking for, what the other person is looking for, and I prepare questions with a strategy. I even carry possible scenarios: "if you tell me this, I can answer like this...". I feel more prepared for difficult conversations.

What is your passion?

Doing what I do. When I came to this institution I fell in love from the very first moment. I really enjoy interacting with people, listening, accompanying. I love it when a collaborator or a manager tells me: "Thank you", "I really liked your proposal". I would do my job three times as much if I had to, because I don't see it as work: I'm passionate about it.

How do you recharge your batteries?

Giving me some space for myself. Breathing, putting my mind at ease, saying: "Come on, this is going to work out". I like to follow people who talk about motivation, listen to stories that inspire me. After a difficult moment, I dust myself off and keep going. You have to stay positive and keep going.

What has been your biggest challenge?

Adapt. We would like everyone to like us, everyone to work at the same pace or with the same commitment. But this is not always the case. I learned to listen with empathy, with my ears open, looking into the eyes, really listening, not just hearing. It has been a great challenge to understand that all people are different and that we must learn to live together from there.

 And your greatest achievement?

Everything I have today. From my studies, which I managed on my own, working and studying, to my current stability. My parents did not support me financially because of cultural beliefs, and that made me stronger. I matured early, I valued things from a different perspective. I have health, a house, a car, a job I like, and I feel part of something. That for me is a huge achievement.

Where do you imagine yourself in the future?

I would like to live in another country. I haven't travelled outside Mexico, but I would love to. I also see myself accompanying my son, guiding him in his growth. And taking care of my mother, who depends on me. I want to continue studying. In fact, I would like to take up a dream again: to study law. I am a psychologist, and I love it, but I always wanted to defend abused women. That thorn is still there.

Is there a quote or phrase that inspires you?

Yes, several. A biblical one that I love: "Come to me, you who are weary and heavy laden, and I will give you relief".
Another one from a children's film that says: "There's nothing you can do that I can't".
And a Japanese logic that fascinates me: "If someone can do it, it means I can do it too. If no one can do it, it means I must be the first.
I also love: "I'm in line to do difficult things, because there are too many people in the easy line".

What did you learn through coaching?

I learned to strategise more.

Listen to the full interview on Podcast