In any project, progress happens in relation to others. The decisions that are made, the tasks that are assigned or left pending... everything happens through one or many conversations between teams, departments, clients or suppliers.
Conversational and coaching skills are therefore an essential competence for anyone who leads, coordinates or collaborates with others, and are not exclusive to those who train as coaches.
3 skills that make a difference
There are three coaching tools that are key to transforming the way you communicate and lead. Three essential skills that every professional should practice to generate more effective, humane and results-oriented conversations:
🤝 Trust in each other - the basis of any effective relationship.
👂 Empathic listening - understanding beyond words.
💬 The powerful question - open up new perspectives and avenues for action.
The impact of conversational and coaching skills on different profiles:
🔹 A project manager needs to have conversations that align objectives without imposing them, manage disagreements and sustain team motivation during times of pressure.
🔹 A team leader uses empathetic listening to understand what is behind low productivity or conflict between colleagues, and powerful questions for the team to find solutions.
🔹 A new manager learns to ask questions with a north and to sustain silence, trusting that his team has more answers than he imagines.
🔹 Someone going through burnout can draw on these skills to become aware of their needs, to ask for help and to re-establish healthy agreements with their environment.
🔹 A person who wants to leave complaining behind learn to observe the way she talks, to identify what she really needs and to formulate requests that will break the blockage.
🔹 Who designs his or her own career plan uses the phases of a conversation to clarify your north, explore options and commit to concrete steps towards what you want to build.
As we can see, skills such as empathic listening, powerful questions, conscious silence or the ability to accompany emotion allow conversations to be more effective, humane and generative.
And when we incorporate them into our daily lives, meetings are no longer just spaces for coordination, but opportunities for learning, clarity and trust.
How these skills are trained and what happens in coaching training
Conversational and coaching skills are not learned by reading a manual. They are trained by practising, observing and reflecting on what happens in each real exchange.
This is precisely what happens in the first Executive Coaching Certification cycleAn experiential space where participants learn by doing. Each exercise converts concepts such as listening, questioning and silence into observable behaviours and new ways of relating to others.
During the process, each participant experiences first-hand how their way of conversing, questioning and accompanying changes. And the most powerful thing: they discover that, by transforming their way of talking, they also transform their way of leading, of working and of being with others.
New Black Friday edition and intensive format
Now, working professionals with full schedules can live this coaching training experience in the format intensive face-to-face course in Madrid o Barcelona, of the 13 to 15 December, with special conditions for Black Friday.
Three days to train, practice and experience a visible change that brings you closer to your goals.
