The board Monica Serra highlights the importance of personalisation and self-management to achieve long-term business success, achieved through collaboration in Team Coaching projects with Escuela Europea de Coaching.
In her presentation during EEC Consultoria's Corporate Talks, Monica Serra, brand general manager of La Roche Posay, shared her experience on how coaching can lead business teams to achieve exceptional levels of performance.
Focus on Personalisation
The company's management stressed the need to tailor coaching to the specific needs of each team. She argued that coaching should not be limited to solving problems, but can also be used to further improve when things are going well. This precise tailoring to the circumstances of each team is key to driving success.
Confidence Building and Self-Management
The speaker underlined the importance of building trust within the team and promoting self-management. She emphasised that the team is stronger than any individual and that all members share responsibility for building a joint legacy. This mindset of co-responsibility is fundamental for sustainable growth.
Measuring Team Wellbeing
Monica Serra also mentioned the use of annual questionnaires to measure team well-being. This provides valuable information on barriers that can affect employee performance and engagement.
The Human Component at the Heart of Business Success
Furthermore, he stressed that, at the end of the day, businesses are driven by people, and cohesive teams are critical to achieving high performance goals. The balance between business and team is crucial for long-term success.
EEC Cersonalisation, trust-building and self-management are key elements in the development of their current teams in the organisation.
